.: 24/7 shopper support :.
24/7 shopper support via phone, email and online for order and payment related issues
If you have bought our software online or are planning to do so, here is a section where you can get information on online payment related issues and orders. Our reseller, the Avangate company, endeavors to provide the best customer service possible. They take very good care of customers (shoppers).
Click on one of the sections below for specific information.
Order status - Track your orders and view their status in real time
Order look-up - Why does Avangate appear on my credit card statement?
Shopper FAQ - Frequently asked questions and answers
The Avangate company, our reseller, offers a 24/7 hotline for shopper support on the following phone number: +31 88 000 0008 (24 hour support).
You can also contact shopper support by email at
support@avangate.com. The Avangate endeavor to reply to your query within 60 minutes. If your request needs more than 60 minutes in order to be resolved, you'll receive a message with an estimated solving time. See also
Avangate contact details.
