CREAM.SOFTWARE provides free technical support for the so-called "first level support", which means support in case of problems with the installation or activation of the software. This support applies only to CREAM.SOFTWARE's own software and does not apply to third-party software, which provides technical support according on their own. Additional support, beyond "first level" support, may be offered for a fee as part of an individual quote.
Support information for selected products
For questions related to my apps, suggestions or bug reports, please use the discussion forum or contact me the form on the contact page.
Discussion forum:
The community forum allows you to ask questions, discuss various features and report any bugs. It contains many useful topics, and a search engine allows you to easily find a solution to a problem.
Newsletter
You are invited to sign up for the newsletter (newsletter). The newsletter sends emails about news, applications and services related to our apps. I respect your privacy and have no intention of sending spam. You can also unsubscribe from the newsletter at any time. Subscribe to the newsletter
FAQ:
There is a FAQ with answers to frequently asked questions.
Video tutorials:
On the YouTube channel you can find short instructional videos about the programs. The section is just developing. If you have made an interesting video about one of our apps, email me and we will be happy to include it in our playlist.
We do not provide technical support over the phone. Please use the provided ways to get help and contact us.
For questions related to my programs, suggestions or bug reports, please use the discussion forum or contact me the form on the contact page.
Documentation:
Documentation for Windows programs is available with the software, e.g. help for the Spider V6 application. Please use the Help menu in the applications.
Discussion forum:
The community forum allows you to ask questions, discuss various features and report any bugs. It contains many useful topics, and a search engine allows you to easily find a solution to a problem.
Newsletter
You are invited to sign up for the newsletter (newsletter). The newsletter sends emails about news, applications and services related to Spider V6. I respect your privacy and have no intention of sending spam. You can also unsubscribe from the newsletter at any time. Subscribe to the newsletter
FAQ:
There is a FAQ with answers to frequently asked questions.
Video tutorials:
On the YouTube channel you can find short instructional videos about the programs. The section is just developing. If you have made an interesting video about one of our apps, email me and we will be happy to include it in our playlist.
We do not provide technical support over the phone. Please use the provided ways to get help and contact us.
WATCH THE VIDEO TUTORIALS
Check out our Youtube channel for short instructional videos on the installation and basics of using the program. You may find them useful for your first contact with the program.
MY OTHER APPLICATIONS
I was born to be a developer. I enjoy creating things out of nothing and share them with people. I've been doing this since several years and still can't get enough of it. You are invited! You may find something useful for yourself.